What’s up with SUMO – July 2021
Hey SUMO folks, Welcome to a new quarter. Lots of projects and planning are underway. But first, let’s take a step back and see what we’ve been doing for the … Read more
Hey SUMO folks, Welcome to a new quarter. Lots of projects and planning are underway. But first, let’s take a step back and see what we’ve been doing for the … Read more
Hey SUMO folks, Welcome to the month of June 2021. A new mark for Firefox with the release of Firefox 89. Lots of excitement and anticipation for the changes. Let’s … Read more
Hey SUMO folks, The second quarter of 2021 is underway and we can’t be more excited about lots of stuff that we’ve been working on in this quarter. Let’s find … Read more
Hey SUMO folks, Starting from this month, we’d like to reenact our old tradition to have the summary of what’s happening in our SUMO nation. But instead of weekly like … Read more
Hey everybody, Please join us to welcome Daryl Alexsy to he Customer Experience team! Daryl is a Senior User Experience Designer who will be helping SUMO as well as the … Read more
TL;DR: By the end of March, 2021, the Play Store Support program will be moving from the Respond Tool to Conversocial. If you want to keep helping Firefox for Android … Read more
Hi everyone, Please join us in welcoming Fabiola Lopez (Fabi) to the team. Fabi will be helping us with support content in English and Spanish, so you’ll see her in … Read more
There is a lot happening in 2020 even when the world we live in right now has changed dramatically in just a year. Amidst all that, I feel even more … Read more
A few weeks ago, Rina discussed the impact of the recent changes in Mozilla on the SUMO team. This change has resulted in a more focused team that combines Pocket … Read more