What’s up with SUMO – 10th March

Michał

Hello, SUMO Nation!

Good to see you again. How are you keeping? Planning something nice for the upcoming weekend? We hope so! Here are the most recent updates from the world of SUMO.

Welcome, new contributors!

If you just joined us, don’t hesitate – come over and say “hi” in the forums!

Contributors of the week

Don’t forget that if you are new to SUMO and someone helped you get started in a nice way you can nominate them for the Buddy of the Month!

Most recent SUMO Community meeting

The next SUMO Community meeting…

  • …is happening on WEDNESDAY the 16th of March – join us!
  • Reminder: if you want to add a discussion topic to the upcoming meeting agenda:
    • Start a thread in the Community Forums, so that everyone in the community can see what will be discussed and voice their opinion here before Wednesday (this will make it easier to have an efficient meeting).
    • Please do so as soon as you can before the meeting, so that people have time to read, think, and reply (and also add it to the agenda).
    • If you can, please attend the meeting in person (or via IRC), so we can follow up on your discussion topic during the meeting with your feedback.

Developers

Community

  • Time for another blog post by someone who’s not me (how refreshing :-)) – tune in tomorrow to hear from Ghaith and the Tunisian community! I hear there will be cookies (at least in the photos)
  • Want to help us figure out how to deal with IRC, Telegram, and all that jazz? Jump into this thread!
  • Ongoing reminder: if you think you can benefit from getting a second-hand device to help you with contributing to SUMO, you know where to find us.

Social

Support Forum

  • Social’s not the only space full of buzzing and rumbling. You also rocked the shack today during the SUMO Forum Day. Huge thanks to all the participants who made life so much easier for many users out there.

Knowledge Base

Localization

Firefox

  • for iOS
    • Reminder: Firefox for iOS 2.1 with bug fixes and re-adding 3rd party keyboard support is out since Monday
    • Future plans, part 1 – Firefox for iOS 3.0 – will be submitted to Apple on March 22. If it gets approved in a timely fashion, the release window will be March 29 to April 7.
    • Future plans, part 2 – Firefox for iOS 4.0 – will be submitted to Apple on May 3. If it gets approved in a timely fashion, the release window will be May 10 to 19.

That’s it for now – but, as advertised, there should be at least two more blog posts this week. Let’s hope the blog can take it and won’t simply explode because of all this amassed awesomeness ;-) Keep rocking the helpful web, SUMO Nation! Over & out…

Firefox 45 Launch Social Day and SUMO Day March 8, 2016

rmcguigan

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One little-known way to be a SUMO hero participant in SUMO this week is tweeting, posting on facebook and answering a support forum question. Come to the support forum for SUMO questions day. For the Release of Firefox 45 on Desktop and Mobile.

In the world of Social, Madalina is leading the first ever Social day for SUMO Support.  With the Army of Awesome and a new fancy tool called Sprinkler, Facebook and Twitter will not know what hit them if you decide to tune in and make a post. Before you know it you will be getting Facebook’s new emoticons. When you are tweeting, remember you can sign up to be part of the Awesome here.

I like that post!

I like that post!

See the etherpad to find out more about how you can tweet, like, and express empathy for Firefox users looking for support. It will take place all day on Tuesday March 8, 2016, the planned date for the new Firefox 45 release.

And two days later, if you missed Tuesday or cannot get enough (and think “my participation activity list must have some support forum question threads answers”), the forum SUMO day is happening in the support forum for 24 hours on March 10, 2016. Do not worry, expect a reminder. If you do not have an account yet, there are instructions on how to get one on our Get Started page.  When the questions come in, we will see you at the starting line in the forums.

This etherpad has instructions on everything you need to know regarding participation.

“If you are passionate about something, then you should pick up your flag and run with it” –Bette Midler, (singer, comedian b. 1945)

I hereby give you the license to participate and can’t wait to see you online this week under the banner of our mighty Firefox 45.

Event Report: Contributor Mentoring Day – Dhaka, Bangladesh (12th February 2016)

Michał

Hello, SUMO Nation!

Today we have a guest post by one of our most involved and organized community members from Bangladesh – Ashickur. He has been supporting SUMO for quite a while now and working really hard on making the Bangladesh Mozilla community a success, together with many other great Mozillians in the area.

This post is about an event that he co-organized. If you are interested in organizing an event for SUMO, take a look at our Event Kit page.

Why did we meet?

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After completing localization of all the existing KB articles in November 2014, during our first ever SuMo community meetup in July 2015, a big part of our local community came together and talked about future plans for SuMo. Thus, one of the main reasons to meet in Dhaka was to check what we have accomplished according to the plan – but also to plan ahead, for the next six months.

We also wanted to start working on a local style guide for bn-BD localization. Reviewing the problems of our current methods and ways of improving the language we use required our top contributors to sit together.

Finally, it was high time for our community to welcome the new people who joined the SuMo team from Dhaka, as before we were mostly aiming for contributors outside of the capital.

Who organized the event?

The organization team consisted of Ashickur, Ashfaq, Seeam, Amit, Pranjal, and Sharif. Seeam is our community’s main visual designer, while Sharif runs the Mozilla Bangladesh community website. Ashfaq decided to take the responsibility for leading the creation of the style guide.

How did the organization go?

IMG_6732

The organization was not hard, because we had previous experience in organizing the venue, projector, sound system, and all the logistics. Thanks to this, the event went smoothly. We learned that sharing responsibilities with new members helps us grow the community and make everyone work better together. The biggest challenge, as always, is to find the right people to lead the community discussion and involve everyone in it. We try to address this with varying the agendas between events and set different goals to keep everyone involved.

What was the plan for the event and what were the outcomes?

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Our first goal was to support our old contributors and give them new motivation. Since we wanted to have the style guide in place first, we asked them to share their stories with new and potential contributors, which sparked a lot of interest.

We also wanted to organize the localizers a bit better for the future – to have a person for each product, who would check updated documents and informed the localizers each week about new material to work on.

The biggest success for us was a lively discussion about the existing localized content. We received a lot of constructive feedback from old and new contributors that will help us compile a useful style guide and create a glossary for the most frequently used technical terms that will allow for easier and more consistent localization in the future.

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That’s a LOT of happy faces in one photo :-) Thank you Ashickur and Mozilla Bangladesh! We are all looking forward to more great community events in the region.

We hope you found this post informative and inspiring – let us know in the comments!

What’s up with SUMO – 3rd March

Michał

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Hello, SUMO Nation!

How are you doing? March is here, and so are we with a new bunch of news and updates for you, hot off the SUMO-presses. Let’s get on with the show!

Welcome, new contributors!

If you just joined us, don’t hesitate – come over and say “hi” in the forums!

Contributors of the week

We salute you!

Don’t forget that if you are new to SUMO and someone helped you get started in a nice way you can nominate them for the Buddy of the Month!

Most recent SUMO Community meeting

The next SUMO Community meeting…

  • …is happening on WEDNESDAY the 9th of March – join us!
  • Reminder: if you want to add a discussion topic to the upcoming meeting agenda:
    • Start a thread in the Community Forums, so that everyone in the community can see what will be discussed and voice their opinion here before Wednesday (this will make it easier to have an efficient meeting).
    • Please do so as soon as you can before the meeting, so that people have time to read, think, and reply (and also add it to the agenda).
    • If you can, please attend the meeting in person (or via IRC), so we can follow up on your discussion topic during the meeting with your feedback.

Developers

Community

  • Watch out for the upcoming guest post on this blog (tomorrow, by the look of it) by the mighty SUMO Bangladesh crew! (If you want to write a guest blog post for the SUMO blog, let us know in the comments!)
  • Ongoing reminder: if you think you can benefit from getting a second-hand device to help you with contributing to SUMO, you know where to find us.

Social

Support Forum

  • Our intrepid Rachel is taking over some responsibilities over from Madalina. Be nice to Rachel!

Knowledge Base

Localization

Firefox

We hope you enjoyed the updates and are ready for more as March rolls its calendar out for all of us. Have you taken any fun photos that have SUMO or Mozilla as a theme that you could share? Let us know in the comments! SEE YOU ON WEDNESDAY AT OUR COMMUNITY MEETING!

Mozillian profile: Dinesh

Michał

It’s my great pleasure to introduce a guest blog post today by one of our hyper-active contributors who make a difference for many users out there – Dinesh! Take a seat and listen to his story…

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Hello everyone,

I’m Dinesh from India. I’ve been contributing to Mozilla since 2014. I’m a techno freak and a code lover. I am an undergraduate with a background in Electronics & Instrumentation, but I found my biggest passion to be programming and designing – both led me to learning about graphics design and front end development.

Being a techie, while I was exploring the world of open source, I came across Mozilla & its efforts to keep the web open. When I registered for the FSA program, I found a lot of people from India contributing to Mozilla in many ways and I became a part of the Mozilla India Community.

Since 90% of my fellow students lag in their basic technical skills and practical knowledge about programming, I thought of sharing my knowledge about open source and other technologies through our Mozilla Community. I’m the only Mozillian in my region within a 500 miles radius. This motivated me to build a new local community – Mozilla Tirupati.

Mozilla Tirupati was started by me along with a few of my friends. We took the guidance of Mozilla Reps and Regional Ambassador Leads for FSA program in India in order to build a strong community. More than 200 students registered for the FSA program as part of our Mozilla Tirupati Community and we have organized 15 events which includes a Maker Party, a Womoz Pop-up, tech talks, Hour of Code, the Fox Yeah campaign, Firefox OS App days, Mozstalls[1,2], community meetups – and more! For my huge efforts, I was recognized as FSA of the month, May 2015 & FSA Senior.

The biggest problems we faced in building our community are the resources like a good space, proper internet connections, but also the retention of new contributors. However, we are extremely happy that a couple of colleges offered their resources for us to continue our good work.

My contributions to the functional areas at Mozilla varied from time to time. I started with Webmaker by creating teaching kits and Thimble makes, but I also put effort into promoting web literacy and teaching front end development at various events. I’m proud for being recognized as a Webmaker Supermentor by Michelle Thorne. Additionally, I focused on promoting Firefox OS by developing apps for the Marketplace. Since Firefox OS apps can easily be built with HTML & JavaScript, I enjoyed developing two mobile applications about Tirupati and the Mozilla Community here. My next big area of contribution is Quality Testing, because I find it always fun and interesting – especially checking the test conditions and triaging bugs. I was awarded  with Web QA Enthusiast Digital badge by Web QA Team.

After a while of contributing to these projects within Mozilla, I thought of Support Mozilla. I realised that there was a huge gap in the Knowledge Base in Telugu, my native language. I decided to change this by building a team of localizers who could help millions of people access the internet safely and easily in Telugu. We made great progress from the first day, and now I am the Locale Leader for Telugu.

At the moment we are planning to include our local SUMO team contributors in making Firefox even better and easier to use in Telugu.

As you can see through my story above, it’s easy to get started with something you like. The best thing out of everything is the global connection with many great people who always support and guide new people at any time.

Dinesh, a Proud Mozillian

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Would you like to write a post for the SUMO blog? Contact Michał or leave a comment under this post.