How to contribute to Mozilla through user support
It is with great pleasure that I am announcing the launch of our new contribute page in SUMO a.k.a SUpport.Mozilla.Org. SUMO is one of the oldest contribution areas in Mozilla, … Read more
It is with great pleasure that I am announcing the launch of our new contribute page in SUMO a.k.a SUpport.Mozilla.Org. SUMO is one of the oldest contribution areas in Mozilla, … Read more
Hey folks, I’m super delighted to introduce you to our new Technical Writer, Lucas Siebert. Lucas is joining the content team alongside Abby and Fabi. Some of you may meet … Read more
It brings us great sadness to share the news that FredMcD has recently passed away. If you ever posted a question to our Support Forum, you may be familiar with … Read more
Hi everybody, Summer is not a thing in my home country, Indonesia. But I learn that taking some time off after having done a lot of work in the first … Read more
Hi everybody, I’m so happy to introduce our latest addition to the Customer Experience team. Smith Ellis is going to join forces with Tasos and Ryan to develop our support … Read more
Hi everybody, There is a lot going on in Q2 but we also accomplished many things too! I hope you’re able to celebrate what you’ve contributed and let’s move forward … Read more
Hi folks, Please join me to welcome Ryan Johnson to the Customer Experience team as a Staff Software Engineer. He will be working closely with Tasos to maintain and improve … Read more
Hi everybody, Q2 is a busy quarter with so many exciting projects on the line. The onboarding project implementation is ongoing, mobile support project also goes smoothly so far (we … Read more
Hi everybody, I’m excited to welcome Dayana Galeano, our new Community Support Advocate, to the Customer Experience team. Here’s a short introduction from Dayana: Hi everyone! My name is Dayana … Read more