If you’re reading this blog, you probably already know that add-ons are kind of a big deal, with hundreds of thousands of add-ons and Personas submitted to us and downloaded billions of times by our community from all over the world. Whether it’s improving our add-ons gallery (which serves 20 billion requests a month), engaging with add-on developers, helping to organize our vast ecosystem, or contributing to Firefox itself, working on the Add-ons team is a fun, unique, and rewarding experience.
If you’re passionate about customization, thrive solving unique challenges, and want to improve the web for hundreds of millions of users, we’d love to hear from you. We’re currently hiring for several positions, preferably based in Mountain View, California, but considering other Mozilla offices and remote candidates too!
Add-ons Community Manager
Everyone at Mozilla is an active community participant, but as the public face of the add-ons team, you’ll engage with our global community of users and developers to solicit feedback, provide support, organize events, and share findings with the team. In a typical day, you’ll lead forum discussions, seek out users looking for help with add-ons, bring the joy of add-ons to new users, and report back on common issues users are having. You might write a blog post on how to effectively use a power feature, update our FAQ, research add-on usage in South Africa, or plan an upcoming contest for add-on developers.
You should have experience building communities as well as working with established communities, and be passionate about helping people and solving problems. You enjoy learning and teaching others, and work well in a fast-paced, start-up environment.
Performance & Stability Program Manager
We love add-ons, but sometimes they have issues that result in browser crashes, extreme performance problems, and other bad experiences. As Program Manager, you will work to identify and correct these problematic add-ons through outreach, documentation, and tools. A typical day might include analyzing reports of potentially slow add-ons, communicating with developers on how to improve their performance, triaging and assessing the validity of blocklist requests, and planning our next steps to make add-ons even faster and less crashy.
You should have a deep understanding of software performance best practices and an understanding of Firefox add-on development architecture and processes.
Product Manager
87% of Firefox 4 users are using add-ons. How are you going to make their experience better? We’re looking for a Product Manager who can drive key consumer initiatives and help plan our roadmap. You’ll gather requirements, write specs, and work with our designers and developers to create awesome products and features for our add-ons gallery, official add-ons, special projects, and Firefox itself.
You should have experience with consumer software and web services, as well as Firefox add-ons.
If these aren’t a match, be sure to check out all of our open positions.