Love Firefox? Help a fellow user out!

William Reynolds

9

Every day, thousands of people tweet their Firefox questions. We wanted to set up a lightweight way for them to get answers right away from fellow Firefox users. That’s why we’re pleased to announce a new community care program called Army of Awesome!

Anyone with a Twitter account can join the Army of Awesome and reply to a tweet about Firefox. Many times it’s as simple as showing someone where to find the info they need. Just as we routinely rely on signposts to navigate streets, we’ve created some standard signpost messages so you can direct users to commonly searched pages.

Mozilla community members are known for being helpful and that spirit has been a key to Firefox’s success. You don’t have to be a Firefox expert to join the Army of Awesome – though of course experts are welcome! Simply choose a tweet, sign in with your Twitter account, and select the signpost message that will point the user in the right direction. Or, even better, create a personal response in your own words.

Go to the Army of Awesome page to try it out. Sending replies to users’ tweets takes only a few moments and goes a long way toward helping others have a better Web experience. If you’re looking for other ways to chip in, check out our new participation page full of quick and easy ways to spread Firefox!

Happy tweeting! And remember…good things come to those who tweet!

9 responses

  1. Pingback from Love Firefox? Help a fellow user out! :: The Mozilla Blog | Firefox News on Twitter on ::

    [...] More: Love Firefox? Help a fellow user out! :: The Mozilla Blog [...]

  2. Pingback from Mozilla's Army of Awesome - not that awesome | Neotester.com on ::

    [...] Mozilla announced a new community program care called “Army of Awesome“ where any Firefox user with a [...]

  3. Pingback from Plaats hier software gerelateerd nieuws! - Page 25 on ::

    [...] bekend en die spirit was een sleutel voor het succes van Firefox", zo laat Mozilla weten. De opensource-ontwikkelaar merkt op dat iedereen aan het Army of Awesome kan deelnemen. "Het [...]

  4. Pingback from Mozilla lanza nueva plataforma de ayuda para usuarios de Firefox on ::

    [...] los usuarios de Firefox con las dudas que tengan día a día sobre el navegador. De acuerdo con una publicación en el blog oficial de Mozilla, William Reynolds que es parte de la Mozilla Community Builder, comentó que “cada día, [...]

  5. Pingback from Love Firefox? Help a fellow user out! :: The Mozilla Blog « Cache on ::

    [...] View original here:  Love Firefox? Help a fellow user out! :: The Mozilla Blog [...]

  6. Pingback from المعرفة الالكترونية » موزيلا تسهل على مستخدمي فايرفوكس مساعدة بعضهم on ::

    [...] dir="rtl">المصدر [...]

  7. Pingback from Army of Awesome – a small problem on ::

    [...] recently launched a new initiative called the Army of Awesome which aims to help users with Firefox problems and [...]

  8. Trackback from Love Firefox? Help a fellow user out! :: The Mozilla Blog... on ::

    Love Firefox? Help a fellow user out! :: The Mozilla Blog…

    Here at World Spinner we are debating the same thing……

  9. Pingback from Let’s help Firefox users on Twitter. Join Army of Awesome. on ::

    [...] read on their blog: Happy tweeting! And remember…good things come to those who [...]