The vision for SUMO – Part 8: Live Chat
We’ve reached the last part of this comprehensive vision for the scope and role of the SUMO project moving forward. This part is dedicated to the most social form of … Read more
Articles tagged with “vision”
The vision for SUMO – Part 7: Support Forum
The Support Forum is a way for users to ask direct support questions about problems not (yet?) covered in the Knowledge Base, as described previously as the support funnel. It … Read more
The vision for SUMO – Part 2: Understanding the bigger picture
A critical piece in having a community-powered project run successfully is that all participants understand the bigger picture. In the case of SUMO, there are actually two pictures, and with … Read more