While we serve millions of Firefox users every week with our support website, it’s sometimes a good change to speak with users face to face about their Firefox questions and our community. I have the chance this week, so this post is being written from the LinuxTag in Berlin. The LinuxTag is one of Europe’s biggest OpenSource events and brings together users and contributors of OpenSource software.
We already had some very interesting questions about Mozilla, how it is different from the competition, Firefox 4 and Firefox Sync in particular.
If you are in Berlin today, please come by and speak with us directly in Hall 7. We can offer you Firefox buttons and Mozilla contributors interested in listening to you.
Image: Thanks to Brian King for his awesome photo skills!
We’re very excited to announce that Kadir Topal of German Mozilla community fame is joining the SUMO team today full time as our Support Community Manager. His primary responsibility will be to energize, strengthen, and grow Mozilla’s support community so we can reach out to even more users in need of help on the web.
For those of you who haven’t yet had the pleasure of meeting Kadir, he has been around in the community since 2002, when he started the German localization of Phoenix just a few weeks after milestone 0.1 was released. Since then, he has lead and helped grow the German Firefox community, organized community events, as well as managed the German community website, support forums, and wiki.
Kadir has been studying political science and computational linguistics and is just about to finish his master thesis in applied linguistics. The subject couldn’t be more relevant to his new job on SUMO: Informal Communication in Virtual Teams. For more interesting facts about Kadir, read his own 7 Things about Me.
If you want to get in touch with Kadir (or just say hi!), he is topal on irc.mozilla.org and atopal on Twitter.
Update: Kadir just wrote about this on his own blog: