What’s up with SUMO – Feb. 4
Big things this week Notes and video from this SUMO meeting. Firefox OS phones were released to developers – we turned on the Firefox OS documentation. The Technical Writing program … Read more
Articles in “Contributor News”
Thursday, Jan 31st is SUMO Day!
It’s Thursday, it’s SUMO Day! Today, January 31st, we’ll be answering questions in the support forum and helping each other in #sumo on IRC from 9am to 5pm PST (UTC … Read more
SUMO in 2013: Delight our users
In case you’re still hiding in that safety bunker and missed all the fireworks, it’s actually 2013 now and we all survived (well, most of us; that you’re reading this … Read more
What’s up with SUMO – Jan. 28
Big things this week Notes and video from this SUMO meeting. Thanks to everyone who participated in Help Document day: satdav, feer56, wbamberg, alicewyman, scoobidiver, expressive, Tonnes, ideato, adampeeblewrites, verdi, … Read more
Thursday, Jan 17th Is SUMO Day!
It’s a new SUMO Day! Every other Thursday our amazing SUMO community is working together in trying to answer every single question that is coming in on the support forum. … Read more
What’s Up With SUMO – Jan. 14
Big things this week Notes and video from this SUMO meeting. We’ve increased our search click-through rate 30% over the last year! Lots of support questions this week mainly due … Read more
What’s Up With SUMO – Jan. 7
Big things this week Notes and video from this SUMO meeting. Support for multiple products on the Knowledge Base and Localization dashboards (look for the product drop-down menu on the … Read more
Thursday, December 20th is SUMO Day!
Oh my, how did this year pass so quickly? For some of us holidays are already here for others it’s just business as usual but one thing is for sure: … Read more
What’s Up With SUMO – Dec. 19
Planet Mozilla viewers – you can watch this video on YouTube. Big things this week Notes and video from this SUMO meeting. Our new mobile site is live! Point your … Read more