Senior Firefox Community Support Lead – it’s you we’re looking for!
[Cross posting from my Mozilla blog.] There was some confusion! To be 100% clear this job can be anywhere there’s an awesome internet connection. No need to be in the … Read more
Articles tagged with “firefox”
SUMO in 2013 – Summary
This is the final part of the SUMO in 2013 blog post series — let’s wrap up: Part 1: Delight our users Part 2: Firefox OS Part 3: Firefox Desktop … Read more
SUMO in 2013: Firefox Android
This is part 4 of SUMO in 2013, and the focus today is Firefox on Android! Part 1: Delight our users Part 2: Firefox OS Part 3: Firefox Desktop Part … Read more
SUMO in 2013: Firefox Desktop
You’re reading part 3 of SUMO in 2013, and this time the focus is Firefox on the desktop! Part 1: Delight our users Part 2: Firefox OS Part 3: Firefox … Read more
SUMO in 2013: Delight our users
In case you’re still hiding in that safety bunker and missed all the fireworks, it’s actually 2013 now and we all survived (well, most of us; that you’re reading this … Read more
Help one user per day in the Firefox support forum!
If everyone reading Planet Mozilla helped just one person in the Firefox support forum per day, there wouldn’t be a single user with their question left unanswered. And answering one … Read more
Welcome to the SUMO team, Kadir!
We’re very excited to announce that Kadir Topal of German Mozilla community fame is joining the SUMO team today full time as our Support Community Manager. His primary responsibility will … Read more
The bright future of the SUMO platform
When the SUMO project started back in 2007, one of the first big questions was what web platform to use as a foundation for the upcoming Firefox support website. The … Read more
Presenting the new Firefox Support start page
After being slightly distracted with other priorities, we were finally able to launch the new and optimized start page for Firefox Support that we designed and tested in June! The … Read more