The Support Questions, designed by the inimitable Chris Howse, take advantage of a number of HTML5 and CSS3 features to improve the look and experience: rounded corners, background gradients,
accept attributes, and more.
We are also using a number of server-side technologies now available to us to improve performance. From the database layer—we moved from MyISAM to InnoDB tables and improved the schema—to the views—we are using Celery to offload non-real-time tasks, like email notifications and thumbnail generation, from the web server thread—we have built a system designed for speed, which we hope our users will feel.
So check out the new Support Questions on SUMO. If you’re already a SUMO contributor, we hope you’ll be as excited about the new platform as we are. If you’re not, this is a great time to start! As always, we welcome feedback and contributions. You can find all the source code on Github.