Support Localization – Top 50 Sprint and More
Hello, current and future Mozillians! I hope you can still remember that last month we kicked off a “Top 20 Sprint” for several locales available on the Support site. You … Read more
Hello, current and future Mozillians! I hope you can still remember that last month we kicked off a “Top 20 Sprint” for several locales available on the Support site. You … Read more
Firefox 62 SUMO Days are around the corner! In a week! On September 5th, Firefox 62 will be updating for both Desktop and Android platforms. Please join the community for … Read more
Hello, current and future Mozillians :-) It’s time to update you about the current status of the localization clean up initiative proposed a while ago. After an initial outreach to … Read more
Hello, present and future Mozillians! We are happy to share with you the final post of the series, which started with two external research report analyses, moved on to sharing … Read more
The San Francisco 2018 All Hands flew by and so did the last two months. I cannot tell you how grateful I am to have been able to attend this … Read more
Hello, present and future Mozillians! We are continuing our series of mid-year posts regarding the state and future of Mozilla Support. If you missed the previous posts, part one and … Read more
Hello, present and future Mozillians! Last time we had a closer look at a metrics-based report analysis from the Analysen & Tal agency that took a deep dive into support.mozilla.org’s … Read more
Hello, present and future Mozillians! As you may have heard, Mozilla held one of its All Hands biannual meetings, this time in San Francisco. The support.mozilla.org Admin team was there … Read more
Hi everyone, People say that spring is a good time to try new things and refresh one’s body and mind. While our site does not really have a body (unless … Read more