Our long time contributor Tobbi (Tobias Markus) just made the support forums better. He implemented an autocomplete feature that makes it easier for contributors to search for articles while answering … Read more
Planet Mozilla viewers – you can watch this video on YouTube. Big things this week Next SUMO meeting – Monday, Apr. 16th (call in details & meeting notes) at 9am … Read more
Last month the support team put together the pilot Firefox Clinic event. We had 51 Firefox users come into the San Francisco space, many with computers in tow, to get … Read more
Big things this week Next SUMO meeting – Monday, Apr. 9th (call in details & meeting notes) at 9am PST. Please add your comments, questions and updates to the wiki. … Read more
As of a couple of weeks ago, the Support Engineering team is deploying changes to SUMO continuously. This is the result of over a year of work by developers, sysadmins, … Read more
It’s time for a new SUMO day! This will happen on Thursday, March 29. We’ll be answering questions in the support forum and helping each other in #sumo on IRC … Read more
Big things this week Next SUMO meeting – Monday, Apr. 2nd (call in details & meeting notes) at 9am PST. Please add your comments, questions and updates to the wiki. … Read more
Big things this week Next SUMO meeting – Monday, Mar. 26th (call in details & meeting notes) at 9am PST. Please add your comments, questions and updates to the wiki. … Read more