Options window split progress
Last week, I blogged about our plan to split the Options window article, and that we need Firefox Support locale leaders to translate a text file for us. Thank you … Read more
Articles from January, 2009
SUMO now has a twitter feed
Activity in the SUMO has increased rapidly over the past year and our community has really grown! Now we have this blog, a contributors forum and a newsgroup. There’s all … Read more
Minutes of SUMO meeting 2009-01-26
Attendees: djst, cilias, cww, zzxc Sumo Takeaways from the January 12 community meeting Why do people participate — enjoying the community feel People seem to enjoy being able to share … Read more
SUMO 0.8.1
Hi folks! Earlier this week, there was another update to support.mozilla.com, I’d like to tell you about. This update was tagged as SUMO 0.8.1. The Vietnamese localization has now been … Read more
One year of Live Chat
This month marks the one year anniversary of the launch of Live Chat as part of the SUMO project. During our first year, over 20,000 chat requests were answered by … Read more
Minutes of SUMO meeting 2009-01-12
Attendees: mzz, Quarantine, zzxc, cilias, kbrosnan, Tanner, Cww, underpass, michro, myles7897, tom06, Jammer400 (came late) Sumo Weekly metrics Last week’s weekly support issues Malware (redirected searches, popups, etc) are starting … Read more
Localizing the Options window article
As we fully embrace the concept of an entire knowledge base acting as the Firefox manual when you click on Firefox Help, there are some structural changes to the help … Read more
SUMO contributors meeting is Monday and I can’t wait
A few days ago, we blogged that we’ll be having a contributors meeting Monday Jan 12th. I just wanted to write this to say that I’m really excited to hear … Read more
SUMO contributors meeting Monday Jan 12th
This Monday, Jan 12th, we’ve moved the regular SUMO meeting and are inviting all SUMO contributors to call in to discuss their thoughts on the SUMO project. Volunteers, contributors and … Read more