Thunderbird Support 2011 peek backward, 2012 peek forward

First a big thank-you and Happy Holidays to those who have helped support Thunderbird users at the official Get Satisfaction Thunderbird forum and the official Thunderbird knowledge base (aka SuMoMo)  as well as those who support Thunderbird at independent sites like mozillaZine, Geckozone, Thunderbird Mail DE, etc.

2011:

  • approximately 4000 topics solved, 25000 responses on the Get Satisfaction Thunderbird forum
  • Thunderbird 5, 6, 7, 8, 9
  • moved SuMoMo from Tiki Wiki to Django Kitsune software in April, now have close to 800 articles over about a dozen languages

2012:

  • recruit more contributors for Thunderbird support and Thunderbird documentation and keep existing contributors happy!
  • more Thunderbird releases every 6 weeks
  • early 2012: some tweaks to our Thunderbird customization of Get Satisfaction to make things clearer and friendlier

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