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What’s happening with Firefox for Android Support September 12, 2013

What’s going on this week in Firefox for Android Support [Michael Verdi has an awesome post every week about what's happening overall in SUMO for desktop, Android and Firefox OS. Check out the September 9th, 2013 edition of what's happening in SUMO]. Current release is Firefox 23 for Android which was released Tuesday August 6, […]

What’s happening with Firefox for Android Support August 16, 2013

What’s going on this week in Firefox for Android Support [Michael Verdi has an awesome post every week about what's happening overall in SUMO for desktop, Android and Firefox OS. Check out the August 12thth, 2013 edition of what's happening in SUMO]. Current release is Firefox 23 for Android which was released Tuesday August 6, […]

What’s happening with Firefox for Android Support August 8, 2013

What’s going on this week in Firefox for Android Support [Michael has an awesome post every week about what's happening overall in SUMO for desktop, Android and Firefox OS. Check out the August 5th, 2013 edition of what's happening in SUMO]. Current release is Firefox 23 for Android which was released last Tuesday August 6, […]

What’s happening with Firefox for Android Support August 1, 2013

What’s going on this week in Firefox for Android Support [Michael has an awesome post every week about what's happening overall in SUMO for desktop, Android and Firefox OS. Check out the July 29, 2013 edition of what's happening in SUMO]. Current release is Firefox 22 for Android: Again this week, there are no major […]

What’s happening with Firefox for Android Support July 25, 2013

Hello world. There’s a lot happening in the world of Firefox for Andoid in the SUMO (support.mozila.org) team and it’s not getting the exposure it deserves. So I am going to have a series of “What’s happening”posts. They will be happening at least once a week and will summarize what’s going on. What’s going on […]

[URGENT] If you would like to attend the Mozilla Summit in October, please register at Mozillians.org by April 17, 2013

As Rosana writes “The Mozilla Summit will happen this year and we would like to invite all of our contributors to show their interest on the Summit, so that they can be taken into consideration for assisting it.”. Please visit her thread for full details on how to register at mozillians.org, You must register your […]

Help us write mobile articles and we’ll make you an apprentice reviewer!

QUOTE: We need help writing mobile (Android and Firefox OS) articles. So we’d like to experiment with a way to get more people involved without creating a review bottleneck. The idea is to let interested people quickly become Apprentice Mobile Reviewers. And since nearly every single mobile article falls into the category of articles that […]

My new job: Firefox for Android Support Coordinator

My new job is Firefox for Android Support Coordinator taking over from the incomparable Michelle Luna (who’s now my manager and in fact the manager of the SUMO mobile support team). I will still be working on Thunderbird though (approximately 2 hours per workday).

MozCampEU2012: Mozilla is full of cool people like john99

I was lucky enough to be one of the people who was invited to MozCampEU2012 in Warsaw, Poland on September 8-9, 2012. And even luckier I was able to meet longtime Thunderbird contributors for sessions about Thunderbird’s transition to being community-led in November 2012. But I’ll save that for another post. Since all Mozillians are […]

Thunderbird Future Transition in November 2012

After the release of Thunderbird 17 on November 20, 2012, Thunderbird is transitioning to be a community-led project. Check out JB’s post on Thunderbird’s future, JB’s interview with Tristan about Thunderbird’s future and Mitchell’s post for an overview of this Thunderbird transition post Thunderbird 17. Also here are two excellent threads on the the tb-planning […]

TB Support Day tomorrow June 6, 2012 – Focus on Get a New Account & Filelink

Portraits: Thunderbird Support and Documentation

Check out the portraits and call for contributors for Thunderbird Support and Documentation over on the Thunderbird blog. Love to help you help Support Thunderbird; it’s the easiest way to help; all you need to know is how to use Thunderbird and how to explain things clearly to others. If there are any questions about […]

Thanks to all who helped with TB 12 Support Day back on April 25, 2012

My thanks to Matt Harris, Wayne Mery, Eric Moore, vincent aka cameléon and all who helped on our TB 12 Support day back on April 25! [flickr photo courtesy of the-g-uk]

REMINDER: Support Day April 25, 2012 – Focus on Lightning and TB 3.1->TB12 upgrade

Next Support Day is the day after TB 12 is released i.e. April 25, 2012 . No experience required! Our focus is on Lightning and TB3.1->TB12 upgrade. See you Wednesday April 25 in the Etherpad or online at #tb-support-crew at irc.mozilla.org (I’ll be there 8a.m.ish-4p.m.ish Pacific) [photo credit nseki on flickr]

Next Support Day is the day after TB 12, 25 April 2012

First off a big “Vielen Dank” (thank-you in German!) to the folks who helped with the Thunderbird 11 support day. The next Support Day is the day after TB 12 is released i.e. Wed April 25, 2012. As always, no experience required! Once again, our focus is on Lightning and upgrade from TB 3.1 to […]

Support Day tomorrow March 14, 2012 – Focus on Lightning and TB 3.1->TB11 upgrade

Next Support Day is the day after TB 11 is released i.e. tomorrow March 14, 2012 . No experience required! Our focus is on Lightning and TB3.1->TB11 upgrade. See you tomorrow in the Etherpad or online at #tb-support-crew at irc.mozilla.org (I’ll be there 8a.m.ish-4p.m.ish Pacific) [photo credit nseki on flickr]

HELP WANTED: Help us find Email Providers compatible with Mozilla

We’d love to have more mail providers for the upcoming Thunderbird feature to create a new email account. Know of any? Please have them email thunderbird AT mozilla.com Full details: http://blog.mozilla.org/thunderbird/2012/02/28/how-about-a-new-email-address/ Please tweet and pass onto your networks (Photo by brizzlebornandbred used under Creative Commons License)

Thanks to all who helped out with the Thunderbird Support Day on February 2, 2012 – Next TB11 Support Day 14March2012

Thanks to Vincent aka cameléon, San, Matt Harris, Wayne Mery and others for updating the Etherpad and providing support input to the Thunderbird 10 support day on Thursday February 2 2012 – Next Support Day is the day after TB 11 is released i.e. currently March 14, 2012 since TB11 is currently scheduled for March […]

Thunderbird Support Day February 2, 2012

We’re having a Thunderbird Support Day February 2, 2012, focusing on Thunderbird 10 using Etherpad and optionally the #tb-support-crew IRC channel. Check out the Thunderbird Support Day February 2, 2012 wiki page for full details on how to participate. The results will be placed on the Thunderbird Support Day February 2, 2012 Etherpad. We’d love […]

A Big Thank-you to Thunderbird Community Managers worldwide and to all open-source community managers

Today January 23, 2012 is Community Manager Appreciation day. A big-thank you to all the various Thunderbird community managers in the Thunderbird communities worldwide and in general to all open source community managers.Bonus link: David Eaves’s  presentation from 2007 where he states Mozilla is a Community Management Organization