Meet the new SUMO team!
There has been some changes to the SUMO team recently. Jason Barnabe, who maintains the Support Forum, unfortunately doesn’t have enough time to maintain a full-time job and administrate the … Read more
Articles from September, 2008
The vision for SUMO – Part 3: Increasing community participation
In the past, there has been some discussion about how SUMO interfaces with existing local community work. SUMO has been in place for one year now and we have shown … Read more
Getting notified of new article translations
One of the problems we had with the Firefox Support Knowledge Base in the past was that locale leaders and approvers had no way of knowing when a new translation … Read more
The vision for SUMO – Part 2: Understanding the bigger picture
A critical piece in having a community-powered project run successfully is that all participants understand the bigger picture. In the case of SUMO, there are actually two pictures, and with … Read more