Minutes of SUMO Meeting 2009-03-09
Open Format Attendees: djst, Cww, zzxc, cilias, OzFox1, Tobbi, TMZ. Followup on last meeting. SUMO is dedicated to contributors so please give ideas for making things easier for contributors Some … Read more
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Contributors open meeting March 9th 10 AM PDT
Just over a month ago, we had our first open-format contributors meeting. It was wildly successful and we are actively taking your suggestions and ideas and using them to make … Read more
Make someone’s day in just 10 minutes!
Firefox support is one of the most rewarding ways you can give back to the Firefox community and answering questions on the forums is the simplest and fastest way to … Read more
SUMO now has a twitter feed
Activity in the SUMO has increased rapidly over the past year and our community has really grown! Now we have this blog, a contributors forum and a newsgroup. There’s all … Read more
Minutes of SUMO meeting 2009-01-12
Attendees: mzz, Quarantine, zzxc, cilias, kbrosnan, Tanner, Cww, underpass, michro, myles7897, tom06, Jammer400 (came late) Sumo Weekly metrics Last week’s weekly support issues Malware (redirected searches, popups, etc) are starting … Read more
SUMO contributors meeting is Monday and I can’t wait
A few days ago, we blogged that we’ll be having a contributors meeting Monday Jan 12th. I just wanted to write this to say that I’m really excited to hear … Read more
SUMO contributors meeting Monday Jan 12th
This Monday, Jan 12th, we’ve moved the regular SUMO meeting and are inviting all SUMO contributors to call in to discuss their thoughts on the SUMO project. Volunteers, contributors and … Read more
Coming soon: Support Firefox Day 4
The next Support Firefox Day will focus on localization of the Support project. Primarily, in this case, localization is translation of support articles into a number of languages for our users worldwide. Firefox is available in over 30 languages and with so many users, support documentation is also needed in all these languages. We have a secondary objective of starting an open discussion about Mozilla 2010 goals and collect feedback from our community of contributors and soon-to-be contributors. Read more
User support and metrics
Over the past month and a half, we’ve started an effort to gather data from users who come to support or provide input to other places in the Mozilla community … Read more