Hello, present and future Mozillians! Last time we had a closer look at a metrics-based report analysis from the Analysen & Tal agency that took a deep dive into support.mozilla.org’s historical data. Today, we are going to continue sharing external … Continue reading
Hello, present and future Mozillians! As you may have heard, Mozilla held one of its All Hands biannual meetings, this time in San Francisco. The support.mozilla.org Admin team was there as well, along with several members of the support community. … Continue reading
Hi everyone, People say that spring is a good time to try new things and refresh one’s body and mind. While our site does not really have a body (unless you count the HTML tags…) and its collective mind is … Continue reading
Hey there, fellow Mozillians! Throughout the years, we have been extremely lucky to have an amazing array of great people joining us and contributing in many various ways. There has been some spam here and there, we’ve had some people … Continue reading
Hey there, SUMO Nation! We are happy to see you reading these words at the beginning of 2018 – and curious to see what it brings… But before we dive deep into the intriguing future, let’s take a look back … Continue reading
