Proposal: Knowledge Base Spring Cleaning at SUMO – June 2018
Hi everyone, People say that spring is a good time to try new things and refresh one’s body and mind. While our site does not really have a body (unless … Read more
Articles in “about:sumo”
An Update about Moderators, Administrators, and our new team member
Hey there, fellow Mozillians! Throughout the years, we have been extremely lucky to have an amazing array of great people joining us and contributing in many various ways. There has … Read more
The Big SUMO Report: 2017
Hey there, SUMO Nation! We are happy to see you reading these words at the beginning of 2018 – and curious to see what it brings… But before we dive … Read more
Berlin Admin Meetup – November 2017
Hey there, fellow helpful Mozillians :-) Last week, three of the support.mozilla.org administrators and coordinators (Rachel, Madalina, Michał) met in Berlin to talk about our status and plans for 2018. … Read more
Important Platform Update
Hello, SUMO Mozillians! We have an important update regarding our site to share with you, so grab something cold/hot to drink (depending on your climate), sit down, and give us … Read more
Platform update & Q&A
Hey there, SUMO Nation! As you may have noticed, we are (for the time being) back to the previous engine powering the support site at support.mozilla.org You can follow the … Read more
What’s Up with SUMO – 9th February 2017
Hello, SUMO Nation! Today’s post has a slightly different format for two reasons: We are rethinking the way these (regular) blog posts work and the way they should be shaped … Read more
It’s the final countdown… to migration!
Hello, SUMO Nation! This post serves as a reminder and a starting point for next week (the week of the migration) and the weeks that will follow. As you may … Read more
The Big SUMO Report: 2016
Hey there, SUMO Nation! Since 2017 has finally arrived (a while ago), our team wanted to share a few numbers and remarks with you. This report is a bit delayed, … Read more