Articles in “about:sumo”

The 8th SUMO sprint

Last Tuesday we finished the 8th SUMO sprint of this year. I’s been a short sprint, because for half of it Mozilla web developers met for a work week in … Read more

Meet Brinda!

Say hi to Brinda! She’s an intern for SUMO this summer, working on text mining support questions to find our top issues. Automating this manual process will be a huge … Read more

Meet Michelle!

Please join me in welcoming Michelle Luna to Mozilla! Michelle will be heading up our mobile Firefox support efforts and ensuring that we provide world class, scalable, self-service and community-driven … Read more

Meet Ibai!

Please join me in welcoming Ibai Garcia to Mozilla! Ibai (in some circles also known as El Fuego de la Cueva) is the SUMO team’s new Services Support Coordinator. He … Read more