Firefox Sentiment Reports
Hello all from the User Advocacy team! We have a special new tool to discuss today that will help us gauge the impact of each Firefox release on our amazing … Read more
Articles in “Announcements”
SUMO in 2013 – Summary
This is the final part of the SUMO in 2013 blog post series — let’s wrap up: Part 1: Delight our users Part 2: Firefox OS Part 3: Firefox Desktop … Read more
SUMO in 2013: Firefox Android
This is part 4 of SUMO in 2013, and the focus today is Firefox on Android! Part 1: Delight our users Part 2: Firefox OS Part 3: Firefox Desktop Part … Read more
SUMO in 2013: Firefox Desktop
You’re reading part 3 of SUMO in 2013, and this time the focus is Firefox on the desktop! Part 1: Delight our users Part 2: Firefox OS Part 3: Firefox … Read more
SUMO in 2013: Firefox OS
You’re reading the second part of the SUMO in 2013 blog series, and this time the focus is Firefox OS! Part 1: Delight our users Part 2: Firefox OS — … Read more
SUMO in 2013: Delight our users
In case you’re still hiding in that safety bunker and missed all the fireworks, it’s actually 2013 now and we all survived (well, most of us; that you’re reading this … Read more
User Sentiment Report
We love to measure things here at Mozilla. We measure performance, speed, downloads, installs and more. We look at our successes and our failures. It’s in our DNA to monitor … Read more
SUMO Staff Organization Changes
Mozilla makes products for real people — people who use our products each day, people who recommend us to friends, people who care about the open Web. They are our … Read more
SUMO now helping an additional 7.3 million visitors
About 3 weeks ago we made the switch to a new information architecture and new design. The goal was to improve the browsability of the site and help people find … Read more