What’s Up With SUMO – Oct. 15
Big things this week Notes and video from this SUMO meeting. We had a lot of odd metrics this last week: Facebook linking to an article, lots of Linux users … Read more
Articles in “Contributor News”
Firefox 16 SUMO Day is happening this Thursday
Firefox 16 has just been released so it’s time to organize a new SUMO Day! This Thursday, October 11th we’ll try to answer all incoming questions on the support forum! … Read more
What’s Up With SUMO – Oct. 8
Big things this week Notes and video from this SUMO meeting. Firefox 16 will be out tomorrow. We’re tracking issues seen in the support forum in this thread. Thanks to … Read more
SUMO Write Help Articles Day, October 4th!
Let’s kick off a new series of events tomorrow! SUMO Write Help Articles DAY! Woohoo! Anyone and everyone can help! Here are the goals: Create new articles for Firefox for … Read more
What’s Up With SUMO – Oct. 1
Big things this week Notes and video from this SUMO meeting. Check out the tour of the new support site. Long-time Mozilla contributor Vito (smo on irc, forums) bids us … Read more
What’s Up With SUMO – Sept. 28
Planet Mozilla viewers – you can watch this video on YouTube. Big things this week Notes (video recording failed) from this SUMO meeting. New website design and information architecture is … Read more
SUMO Day this Thursday, Sept 27th
Every other Thursday our amazing SUMO community is working together in trying to answer every single question that is coming in on the support forum. So, this Thursday, as always, … Read more
The all new SUMO
Today we are going to make one of the biggest changes yet to SUMO, the Mozilla Support site, and this blog post is about what changes we are making. The … Read more
What’s Up With SUMO – Sept. 17
Big things this week Notes and video from this SUMO meeting. The new website design and information architecture is live! (Kadir’s blog post) Designs for the mobile version of SUMO … Read more