SUMO Day tomorrow, Thursday February 2nd!
We’ll have a SUMO answer questions Day on Thursday to support Firefox 10! I will help moderate the support forum from 9am to 5pm PST (UTC -8) to encourage new … Read more
Articles in “Contributor News”
Mozilla Project Meeting – Jan 30
Planet Mozilla viewers – you can watch this video on YouTube. This is weekly Mozilla project meeting for January 30, 2012. These are great for keeping up with the cool … Read more
What’s Up With SUMO – Jan. 30
Download video: MP4 format | WebM format Big things this week Next SUMO meeting – Monday, Feb. 6th (call in details & meeting notes) at 9am PST. Please add your … Read more
SUMO Day, Thursday January 19th
We made a real impact with our last SUMO Day, so let’s have another one this coming Thursday! I will help moderate the support forum from 9am to 5pm PST … Read more
1st SUMOdev sprint of the year
This year we will take a page from the book of agile project management and agile development in the SUMOdev team. Which for us means biweekly sprints with specific themes … Read more
SUMO Day, Wednesday, December 21st
This Wednesday is SUMO Day! A special day when we all take some extra time to help answer support questions in the Firefox help forum. It is the last SUMO … Read more
SUMO is down
Because of network issues, a number of Mozilla web properties are down, including support.mozilla.com. Our IT and networking teams are working around the clock to try to restore service. We’re … Read more
SUMO Day on Thursday Nov. 3rd
Thursday is SUMO Day! Myself and Rebecca Billings will help moderate the support forum from 9am to 5pm PDT this Thursday to encourage new forum helpers with answering support questions. … Read more
How I got involved with Mozilla
This is in response to David Boswell’s post about contributing to Mozilla. I’m a SUMO community steward on David’s team that is all about contributors, paths to contribution, and stewardship. … Read more