Firefox OS English User Guide
Today we begin a week-long celebration of our awesome Firefox OS Knowledge Base contributor community. So, I baked some brownies for all of you who contributed to any of the … Read more
What’s up with SUMO – Apr. 15
Big things this week Notes and video from this SUMO meeting. URGENT: Register at mozillians.org by April 17 if you are interested in attending the Mozilla Summit. Should we log … Read more
Thursday, April 11th is SUMO Day
Oh my, what a dark and long winter that was!. With spring finally knocking on the door we’re getting ready for a new SUMO Day, the day where our amazing … Read more
Today, Thursday March 28th is SUMO Day!
Time is moving fast and oh my, is it Thursday again? Then it’s time for SUMO day! We’ll be answering questions in the support forum and helping each other in … Read more
What’s up with SUMO – Mar. 25
Big things this week Notes and video from this SUMO meeting. Thanks to jscher2000 for coming to the SUMO staff meetup last week and sharing his forum experience and insights! … Read more
SUMO Day this Thursday, March 14
It’s Thursday, it’s SUMO Day! This is the day where our amazing SUMO community is working together in trying to answer every single question that is coming in on the … Read more
What’s up with SUMO – Mar. 11
Big things this week Notes and video from this SUMO meeting. Knowledge Base community vision proposal – needs your feedback Forum guidelines discussion Buddy Program is starting a pilot! Please … Read more
Content tuning
Planet Mozilla viewers – you can watch this video on YouTube. This video explains how content tuning works on Mozilla Support. Matt Grimes and I talk about how to make … Read more
What’s up with SUMO – Mar. 4
Big things this week Notes and video from this SUMO meeting. Questions & Answers: Top 25 Contributor issue – bug filed, Troubleshooting Information add-on is a big improvement, user assurance/forum … Read more