Thursday, April 11th is SUMO Day

Oh my, what a dark and long winter that was!. With spring finally knocking on the door we’re getting ready for a new SUMO Day, the day where our amazing SUMO community is working together in trying to answer every single question that is coming in on the support forum. This Thursday we’ll be answering questions in the support forum and helping each other in #sumo on IRC from 9am to 5pm PST (UTC -8).

Just create an account, check this etherpad for tips and then take some time today to help with unanswered questions. Our goal is to respond to all the questions posted on Thursday, so please try to answer as many questions as you can throughout the day. Even just a few minutes of your time would make a great difference to our users.

Last SUMO Day was the first one where we counted responses within 24 hrs. And we managed to reach 95%!

We’re there to help on #sumo if you have trouble answering any questions. And don’t forget to use the Advanced Firefox Troubleshooting forum to get help: https://support.mozilla.org/en-US/forums/support-forum-contributors.

Let’s  help a few people today! Happy SUMO Day!