What’s Up With SUMO – Nov. 11
Download video: MP4 format | WebM format Big things this week Tag filtering in the support forum! Mozcamp Europe Draft of article review guidelines Notes from the last SUMO meeting … Read more
SUMO Day on Thursday Nov. 3rd
Thursday is SUMO Day! Myself and Rebecca Billings will help moderate the support forum from 9am to 5pm PDT this Thursday to encourage new forum helpers with answering support questions. … Read more
What’s Up With SUMO – Oct. 27
Download video: MP4 format | WebM format Big things this week List of bigger UX improvements List of smaller UX improvements Check out Crystal’s blog and follow her on twitter … Read more
How I got involved with Mozilla
This is in response to David Boswell’s post about contributing to Mozilla. I’m a SUMO community steward on David’s team that is all about contributors, paths to contribution, and stewardship. … Read more
Mozilla Volunteer Survey: Let us know about your experience
The Mozilla contributor engagement team would appreciate 10 – 15 minutes of your time to learn more about your experience as a Mozilla contributor. Please take this volunteer-focused survey to … Read more
What’s Up With SUMO – Oct. 5
Download video: MP4 format | WebM format Big things this week SUMO Friends of the Tree: cor-el, TonyE (aka Quarantine), the-edmeister, Scoobidiver and Alice Wyman The first rule of SUMO … Read more
What’s Up With SUMO – Sept. 22
Download video: MP4 format | WebM format Big things this week The San Francisco Mozilla office has a great view. Answering support questions is easy and fun! Notes from the … Read more
What’s Up With SUMO – Sept. 2
Big things this week No SUMO meeting September 5 and September 12 English KB Editors meeting, Wednesday, Sept. 7 at Noon PST If you’re in San Francisco, join Michelle at … Read more
Mobile Michelle: Up Up and Away
I joined Mozilla last month to serve as the SUMO Firefox Mobile Support Coordinator and it has been so exciting I wanted to invite you to become a Superhero with … Read more