Minutes of Weekly Meeting 2008-03-24
Attendees: djst, cilias, np, Lucy, nkoth, Collin1000, zzxc, Cww Sumo Weekly metrics [1] Firefox 3 is now #1 search term on SUMO Need an Upgrading to Firefox 3 article that … Read more
SUMO Day decided
We’ve now gathered enough feedback from the community to make a decision about the SUMO Day: we’ll host the event on Friday, April 11th. Thanks for the feedback everyone and … Read more
Configuring firewalls for Firefox
Firefox 2.0.0.13 is coming out soon; and one common issue that spikes with every update is firewalls blocking Firefox from accessing the internet. We have a few tutorials on the … Read more
Pick a day for the SUMO Day
The Firefox Support project (a.k.a. SUMO) community has grown lately, with new knowledge base content writers and localizers, forum moderators, and live chat helpers. This is really exciting news, as … Read more
Minutes of Weekly Meeting 2008-03-17
Sumo Weekly metrics [1] 0.6 milestone status (in-product help) [2] Server push this week with performance fixes SUMO day A day for new contributors to get a good introduction to … Read more
Minutes of Weekly Meeting 2008-03-10
Attendees: djst, cilias, np, lucy, nkoth Sumo Weekly metrics [1] Forum traffic steadily increasing Jason posted interesting statistics on forum traffic in the newsgroup [2] 0.6 milestone status (in-product help) … Read more
Creating content blocks on Firefox Support
On the Firefox Support knowledge base, we make use of tikiwiki feature called “Dynamic Content.” This allows us to create blocks of content that can be inserted in any page. … Read more
Minutes of Weekly Meeting 3/3
Attendees: djst, cilias, lucy, nkoth, zzxc Sumo Weekly metrics [1] Traffic to site steadily increasing — more than doubled the last couple of weeks! 0.5 milestone status (localization) [2] Done, … Read more
SUMO talk at FOSDEM 2008
Here are the slides from my talk on SUMO at FOSDEM 2008: Project SUMO – support.mozilla.com (pdf, 4.3 MB) Images (c) Martin Creutziger.