Minutes of SUMO meeting 2009-11-02

David Tenser

Sumo

  • Weekly metrics
    • Real Player is a trended search term
    • zzxc to provide any relevant info from Live Chat in the bug
  • Last week’s weekly support issues
    • Re: websites blocking cookies: Findings from forum thread [1] (cilias)
      • They complain about specific sites, not all sites. The sites vary (facebook (no specific app), google, ebay, amazon)
      • Some instances of settings not being saved.
      • Re-installing does not work.
      • cilias to share this in the weekly common issues meeting tomorrow

Knowledge Base

  • New article: Entry point js_SaveRegExpStatics could not be located
  • Gathering list of articles that need to be updated for 3.6 [2]
  • SUMO 1.4.2 (next SUMO release) will:
    • add an upload button for adding screenshots.
    • let us switch to a new start page
      • cilias to double-check which content blocks need to be created for the new start page and provide instructions for locale leaders on how to switch to the new start page
  • Reword “Did this article solve your problem”? [3]

Live Chat

Roundtable

  • SUMO 2010 update:
    • Collected lots of great ideas and suggestions for SUMO in 2010. Thanks to everyone who participated!
    • This week we’ll focus on formalizing & prioritizing these ideas into actual milestones. This involves:
      • Providing more concrete details of ideas
      • Grouping ideas together into logical milestones
      • Estimating the time needed for each milestone with the help from webdev
      • Prioritizing these milestones based on what has the most significant impact
    • First draft of 2010 roadmap should be ready within a couple of weeks