The SUMO team has been dedicated to improving the support.mozilla.com site in many different ways. One such effort has been around website optimization and testing. We’ve previously touched on a broader roadmap for Mozilla, and as part of that vision, … Continue reading
I had the fortunate opportunity to speak at and attend my very first eMetrics Summit this week. I’ve shared my slide deck below, but before getting to that, I wanted to share some highlights from a few sessions I attended: … Continue reading
I wanted to share my slides from last week’s analytics discussion at the Mozilla all hands meeting. With those in attendance, we were able to successfully identify several ways in which the metrics team can be working in closer collaboration … Continue reading
The first day of each month often brings great news. A month ago, we saw that the latest browser market share data showed Firefox surpassing the 50% milestone in Slovakia and the Philippines. Today, we can say the same about … Continue reading
