Categories: Announcements

Updated SUMO Milestones

Last time I blogged about the SUMO milestones, the plan was to improve localization support (l10n) for the Knowledge Base before we rolled out Forums and Live Chat. Since then, however, we have decided to push l10n back for a couple of reasons:

  • It makes more sense to focus on making the en-US version of support.mozilla.com rock before we start encouraging people to translate the content.
  • Getting the Forums and Live Chat components of support.mozilla.com up is part of the Q4 2007 goals. If we focused on l10n before that, we would fail to deliver Forums and Live Chat before the end of the year.

Here is the updated milestone list, along with estimated release dates:

  • 0.1: Upgrade TikiWiki and Stabilize Server (bug list)
    Done, pending a couple of bugs WebDev is working on
  • 0.2: Make Knowledge Base Contributions Not Suck (bug list)
    ETA: Early December
  • 0.3: Launch Support Forums (bug list)
    ETA: Mid-December
  • 0.4: Launch Live Chat (bug list)
    ETA: End of December (can potentially be done in parallel with 0.3)
  • 0.5: Make Knowledge Base l10n Not Suck (bug list)
    ETA: January 2008