Sumo
- Weekly metrics [1]
- Significant increase of traffic the last couple of weeks, due to the mozilla.com Support link for en-US
- Top 3 search result is Thunderbird — also due to the mozilla.com Support link.
- Need to do something about that. Suggested mockup that moves the menu up above the fold and introduces a big link to Thunderbird. [2]
- 0.5 milestone status (localization)
- Make auto-generated content localizable [3]
- Either we do it using SVN, or we do it on a web interface (would require approx. 2 days of development for Nelson to finish).
- Short-term, it might be easiest to just mail out the config file per locale to the locale owners and merge them back into the trunk ourselves.
- Either we do it using SVN, or we do it on a web interface (would require approx. 2 days of development for Nelson to finish).
- Locale detection? [4]
- SUMO will automatically detect the locale based on the language settings in Firefox.
- Make auto-generated content localizable [3]
- Nelson will check in Jason’s patches and schedule a live server resync this week.
Knowledge Base
- Last week: 2 new article requests, 0 new articles. The previous week: 9 new article requests, 4 new articles.
- Possible reasons: many current contributors are working on previous articles assigned to them. Maybe spending time contributing in the forum, which is getting a lot more traffic now.
- In-product status
- All 36 locales imported [5]
- 24 locales responded
- 15 locales fully committed to updating their content for Firefox 3
- 13 localizers haven’t responded yet
- Chris has started work on updating the 13 en-US articles for Firefox 3. Still needs review, and we also need to check with the development team to make sure we’re not jumping the gun.
Forums
- Increased traffic lately; 400 new threads per week
- New forum moderator: Quarantine
- More people answering questions in the forum too
- No non-English questions in the forum
- Question about opening forums in other languages
- We will probably not do this before Firefox 3 is launched
- Would be interesting to figure out the need for forums in other locales first
Live Chat
- Update from Matthew (zzxc), Live Chat contributor (Lucy sick this week)
- Live Chat currently closed, despite being the official open hours.
- After the Digg effect, the number of contributors went from around 80 to about a dozen.