Categories: Meetings

Minutes of SUMO meeting 2009-10-12

Sumo

Knowledge Base

  • EU Ballot
    • Finalize list of articles for KB audit by tomorrow?
    • Thoughts on SHOWFOR for Windows 7 based on article list
      • Is it really needed, or can we get away with just creating a “How to install Firefox on Windows 7” article and simplifying the other articles?
    • Improve Ask a question page?

Forum

  • Proposal: Implement checking for tags to predict user’s question (mockup) – Milos
    • Actually already part of the original Ask a Question redesign, but had to be pushed out because an outdated version of Sphinx. Upgrading Sphinx and fixing this will happen in Q4 2009!

Live Chat

Roundtable

  • Blog post about Live Chat community on Wednesday (zzxc)
  • Effort to get feedback from Firefox beta users in a series of opt-in surveys. What kind of information do we need? comment here
  • We have a new system that allows us to do A/B testing on a lot more stuff. Check out the current list of tests and let us know your ideas