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The big things this week:
- Improved search on SUMO
- Localization dashboard
- Email notifications for Knowledge Base changes
Here are the notes from the wiki:
Sumo Development
- 2.4.3 freeze tomorrow.
- Army of Awesome L10n is the big thing in this milestone.
- Other fixes as well.
- Work continues on 2.5.
Michael and David to finalize the Mobile Support Pages info
Roundtable
- We are reviving our Twitter account: http://twitter.com/#!/moz_sumo
- Army of Awesome localization is coming up, release is this week, but announcement will be next week, giving people time to localize the signpost messages.
- ordered t-shirts for all contributors
Metrics
- http://spreadsheets.google.com/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&hl=en
- https://metrics.mozilla.com/pentaho-stage/content/pentaho-cdf-dd/Render?solution=metrics&path=%2Fsumo%2Fsumo_dashboard&file=sumo_forumOverview.wcdf
- https://spreadsheets.google.com/ccc?key=0Ap1xJcDYQ9zjdFdYQnpDQjFDbGRhRWRzWkNreTZnU2c&hl=en&pli=1#gid=0
- Go through list and let Cheng know which ones you don’t need anymore, seem not useful
Kadir and Cheng to find out how much info we have about localized articles in out top 1000 visted list
David to give Cheng feedback on how to count questions for mobile
Knowledge Base
- Fx 4 Updates all day, every day
- Working on a list of top articles that localizers should focus on for the Fx 4 release http://etherpad.mozilla.com:9000/top-sumo-articles
- Trying to limit the amount of support phone calls we get and trying to more effectively funnel the ones we do get to SUMO.
Kadir to set up a page to let localizers know which articles are finalized (beyond top 20).
Forum
- Emails about questions have broken links, so we won’t include answers in mails anymore
Live Chat
Vast majority (80%) of questions are add-on related lately.