Meet Brinda!
Say hi to Brinda! She’s an intern for SUMO this summer, working on text mining support questions to find our top issues. Automating this manual process will be a huge … Read more
Articles from 2011
Meet Michelle!
Please join me in welcoming Michelle Luna to Mozilla! Michelle will be heading up our mobile Firefox support efforts and ensuring that we provide world class, scalable, self-service and community-driven … Read more
What’s Up With SUMO – Aug. 3
Big things this week Verdi helps you with Firefox User testing videos: Video 1 Video 2 Video 3 Video 4 Video 5 Video 6 Video 7 Video 8 We’re closing … Read more
What’s Up With SUMO – July 26
Big things this week Contributor group dashboard Private messages Notes from the last SUMO meeting
What’s Up With SUMO – July 13
Big things this week Blog post about private messaging and group dashboard features Meet Ibai! Notes from the last SUMO meeting
Help us test private messaging and group dashboards today
Hey everyone, This is a quick reminder about our test day for private messaging and group dashboards today, Friday, July 8th, from 3pm to 12pm UTC. We want to test the … Read more
Meet Ibai!
Please join me in welcoming Ibai Garcia to Mozilla! Ibai (in some circles also known as El Fuego de la Cueva) is the SUMO team’s new Services Support Coordinator. He … Read more
SUMO is adding new features: group dashboards and private messaging
Hello everyone, Starting today we will be beta testing the new groups and private messaging features of Kitsune. We want to start with a small number of people for now, … Read more
Localization for Firefox 5 and beyond on SUMO
If you are a SUMO localizer now is a good time to prepare for the upcoming Firefox 5 release. Firefox 5 will be released on June 21, which is less … Read more