Articles in “Live Chat”

Pick a day for the SUMO Day

The Firefox Support project (a.k.a. SUMO) community has grown lately, with new knowledge base content writers and localizers, forum moderators, and live chat helpers. This is really exciting news, as … Read more

Thanks for your help

Yesterday, we had our first test day for the upcoming Live Chat component of Firefox Support.  It was a wonderful success. Having so many people come out and stick around … Read more