SUMO localizer meeting on Wednesday June 1
As you have probably heard, Firefox is on a release schedule to deliver new features sooner and have more predictable release dates. That means that SUMO also has to change … Read more
Articles in “Localization”
SUMO in Ljubljana
The beautiful city of Ljubljana, shortened to Lublana by its natives (I wonder why), the capital of Slovenia, was the host to the second Balkans Meeting this year. I had … Read more
The new SUMO is here, let’s put it to the test
We started working on our new SUMO Knowledge Base back in March and now, 9 months later, it’s finally here! We released our new KB to the public last night … Read more
What’s new in Kitsune
In my last post I wrote about the process of creating our new Knowledge Base but that did not answer the question of how the new KB will improve the … Read more
Change is good
Today we are rewriting our top 5 articles to make them more helpful. SUMO has 5 million visitors every week. That’s a lot of people who hopefully are happy Firefox … Read more
Help update articles for the EU browser ballot
If you’d like to make a difference to millions of potential Firefox users, please keep reading. Starting this month, Microsoft will be rolling out the EU browser ballot across Europe. … Read more
Updating the knowledge base for Firefox 3.6 – The Plan
Over the past month, the SUMO community has gathered a list of changes in Firefox 3.6 and determined which knowledge base articles need to be updated. We have been in … Read more
Connecting non-English contributors to their local communities
Since the SUMO project was created, we have been in regular contact with non-English Mozilla communities to unify our support efforts. User support is one of the easiest ways to … Read more
How our wiki is different
To say that the SUMO knowledge base is just a wiki really doesn’t do it justice. While it’s very easy to start contributing to the knowledge base and simply assume … Read more