SUMO Day on Thursday Nov. 3rd

mluna

3

Thursday is SUMO Day! Myself and Rebecca Billings will help moderate the support forum from 9am to 5pm PDT this Thursday to encourage new forum helpers with answering support questions. We’ll be available on the #sumo IRC channel, michelleluna and rbillings, or by private message to myself or Rebecca using the SUMO web site.

Just create an account and then take some time on Thursday to help with unanswered questions. Our goal is to answer 200 additional questions throughout the day as this is the average number of questions each day that go unanswered. We need your help!

We have a group of champions who answer a large number of questions and we want to ask everyone who doesn’t regularly answer forum support questions about Firefox, to join us on Thursday for a sprint to relieve some of the fatigue our SUMO forum superstars and moderators feel each week.

It is a very rewarding contribution that will instantly put you in touch with Firefox users! Even just 30 minutes of your time would help us immensely! And you’ll feel good afterward. Put it on your calendar and contribute your expertise.

3 responses

  1. smo wrote on :

    9am to 5pm pdt is 4pm to 12pm UTC.

    Ill be there – after my normal 9-5 UTC-1 working hours

    regards

    smo

    ,9

  2. Swarnava Sengupta wrote on :

    i generally tweet via army of awesome so now i will start in posting forum soon :D

  3. mluna wrote on :

    Awesome! Our next SUMO day is scheduled for Nov 17th and we are putting a page together with tips and information for those who are new to answering forum questions here:
    https://mozqa.etherpad.mozilla.org/sumo-111711
    Thanks for all you do!
    -Michelle