Thunderbird Support 2011 peek backward, 2012 peek forward

First a big thank-you and Happy Holidays to those who have helped support Thunderbird users at the official Get Satisfaction Thunderbird forum and the official Thunderbird knowledge base (aka SuMoMo)  as well as those who support Thunderbird at independent sites like mozillaZine, Geckozone, Thunderbird Mail DE, etc.


  • approximately 4000 topics solved, 25000 responses on the Get Satisfaction Thunderbird forum
  • Thunderbird 5, 6, 7, 8, 9
  • moved SuMoMo from Tiki Wiki to Django Kitsune software in April, now have close to 800 articles over about a dozen languages


  • recruit more contributors for Thunderbird support and Thunderbird documentation and keep existing contributors happy!
  • more Thunderbird releases every 6 weeks
  • early 2012: some tweaks to our Thunderbird customization of Get Satisfaction to make things clearer and friendlier

Support contributors please add yourself to the Mozillians directory

Thunderbird Support Contributors (e.g. you help support Thunderbird users on Get Satisfaction, or write documentation on SuMoMo or help people in third party independent Thunderbird support sites like mozillaZine, Geckozone, etc), please add yourself to the Mozillians directory and tag yourself “Thunderbird”, “Support” and your city e.g. “Paris”.

Please contact Roland, rtanglao AT to get vouched! Roland will vouch for anybody on the tb-support-crew mailing list!This will allow other Mozilla contriburtors to find you.

FLOSS Thunderbird Manual Sprint tomorrow 9 November 2011

The unofficial but excellent FLOSS Thunderbird manual needs updating for Thunderbird 8. So the team is having a FLOSS Thunderbird manual update sprint tomorrow November 9, 2011 in the real world at the  camaraderie coworking space, 102 Adelaide St. E, 2nd floor, Toronto, Ontario, Canada and online for those elsewhere. Jen and I will be participating virtually from Vancouver. No experience required. Just a copy of Thunderbird 8 (would be nice if you knew how to do screenshots but even that’s not required because there are  plenty of other things to do like edit the text!)

Hello world from my blog at Mozilla Corporation!

Now that Mozilla Messaging is part of Mozilla Corporation, I am moving my blog from here. The old blog will remain for a bit!