Minutes of Weekly Meeting 2008-03-31

Attendees: djst, cilias, np, Lucy, nkoth, Cww, zzxc, morgamic, laura

Unfortunately, my computer crashed shortly after the meeting, so I lost the meeting notes that I wrote in an unsaved text document. :(

Sumo

Performance status [1]
- The real problem is the time the app spends on serving a page, which is around 15-30 seconds. Should really be less than a couple of seconds.
- Big thanks to xb95, justin, morgamic, laura, np, and nkoth for all their help so far!
- Plan is to fix the problem in time for b5 release. The IT and webdev teams are on it.
SUMO day
- Should prepare announcement to get included in this week’s about:mozilla newsletter.
- Will create wiki page for planning and brainstorming about the event [2]
Weekly metrics [3]
- About the same traffic as last week, despite outage of over 24 hours
Reasoning for move from in-product help to sumo? (cilias)
- Should reiterate why we’re doing it; djst to blog about it this week

Knowledge Base

Bugzilla: 16 article requests (2 dups, 9 firewall requests) [4], 5 new articles [5]
Article feedback text box is now hidden by default (took effect Friday night?). Number of article comments has dropped considerably. Before: ~60+ comments/day. After: ~5 comments/day.
- Some comments are still from people looking or help; so wording will need work.
Primary version of Firefox 3 article is up [6]. Thanks to David Craig (ravedave).
New bug in SHOWFOR [7], so please remember to preview your edits, to make sure it is working properly.

Forums

Contributors liking the somewhat faster forums. Non-scientific testing indicates it takes ~ 10 seconds to load a thread when logged in as opposed to 25 before. Would still like it to be ~ 5 seconds.
Other feature work put on hold for now.
Traffic up from last week despite outage. (People just waited until the site was back to ask their question?)
- Traffic from article comments? (cilias)

Live Chat

Getting a steady trickle of trainees, not sure if due to the new “Did you know” module