What’s Up With SUMO – Apr. 30

Big things this week

  • Notes and video from this SUMO meeting.
  • Bram has a proposal for a new ask a question flow. Have a look and comment.
  • Matt Grimes (you know him as Matt_G in forums) joined the SUMO staff today as the Support Analyst (Yay!). He’ll be analyzing user input to help improve both Firefox and the support.mozilla.org experience.
  • Roland Tanglao has been running Thunderbird support for almost three years. He’ll now be joining our weekly meetings and working more closely with the SUMO team.
  • Current SUMO development sprint – 2012.8
  • Next SUMO meeting – Monday, May 7th (call in details & meeting notes) at 9am PST. Please add your comments, questions and updates to the wiki. You can also participate in #sumo during the meeting. We’re going to record and post a video of the meeting.