Minutes of SUMO meeting 2009-11-30
Sumo Weekly metrics Last week’s weekly support issues Knowledge Base cilias sick today General article about how to stay safe on the web? Good idea, let’s discuss in contributors forum. … Read more
David Tenser
Minutes of SUMO meeting 2009-11-23
Sumo Weekly metrics Now that the start page suggests search terms, there’s no way to distinguish between actual searches and click-on-suggested-term searches. Cww to talk to metrics team to figure … Read more
Presenting the new Firefox Support start page
After being slightly distracted with other priorities, we were finally able to launch the new and optimized start page for Firefox Support that we designed and tested in June! The … Read more
Minutes of SUMO meeting 2009-11-09
Sumo Happy Birthday Firefox! Weekly metrics 99 active SUMO contributors last week! Bounce rate down by 3% on the start page as a result of the improved design Forum traffic … Read more
Minutes of SUMO meeting 2009-11-02
Sumo Weekly metrics Real Player is a trended search term zzxc to provide any relevant info from Live Chat in the bug Last week’s weekly support issues Re: websites blocking … Read more
Minutes of SUMO meeting 2009-10-26
Sumo Weekly metrics Over 4 million weekly visitors the last couple of weeks. Yay, F1 keyboard shortcut! New record in forum threads last week. Could be a combination of .NET … Read more
Minutes of SUMO meeting 2009-10-19
Sumo SUMO goals 2010 brainstorm (click the link for the actual outcomes of the discussion!) Weekly metrics Last week’s weekly support issues Knowledge Base New approver: Tobbi! Gathering list of … Read more
Help us plan SUMO in 2010!
Following up on my post last week about how the SUMO project developed in 2009, it’s time to repeat the circle for 2010! It’s time to start thinking about where … Read more
The SUMO community keeps getting bigger!
Here’s one of those things that make me feel good about being a part of SUMO and Mozilla. In late 2008, the SUMO team started to collect feedback from the … Read more