
Bug management and prioritization FAQ
We spend a lot of time in SUMO filing and working on bugs and roadmap items. This is a quite complex process that can sometimes be confusing to a lot … Read more
We spend a lot of time in SUMO filing and working on bugs and roadmap items. This is a quite complex process that can sometimes be confusing to a lot … Read more
Last week was full of celebrations and big news of cosmic importance… This week is no different, at least on the side of Firefox. What about SUMO? We’re not slowing … Read more
Remember, remember, the 10th of November is ALMOST here :-)… and these SUMO updates are still hot… New arrivals to SUMO – and some comebacks, too! Md. Moontasib ul Hasan … Read more
Another week, another round of updates for your reading pleasure. New arrivals to SUMO – say hello to: rajkiran Kanika_Kachhawaha g0trice34 Mozammil euwo srhelsel609 Spark mahanan maryjonah Literke Xandones “Go … Read more
The summer is gone, and the days are getting slightly shorter (at least here)… Fortunately, we have a bunch of great updates coming your way to take care of the … Read more
About 3 weeks ago we made the switch to a new information architecture and new design. The goal was to improve the browsability of the site and help people find … Read more
Today we are going to make one of the biggest changes yet to SUMO, the Mozilla Support site, and this blog post is about what changes we are making. The … Read more
We are more than halfway through 2012 and this seems like a good time to stop and take a look back at the year so far. In particular I’d like … Read more
For a few weeks now we have been replying to almost every single question that is asked in the Mozilla support forums. That is up from about 50% last year … Read more