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Thursday, April 11th is SUMO Day
Oh my, what a dark and long winter that was!. With spring finally knocking on the door we’re getting ready for a new SUMO Day, the day where our amazing … Read more
Oh my, what a dark and long winter that was!. With spring finally knocking on the door we’re getting ready for a new SUMO Day, the day where our amazing … Read more
Time is moving fast and oh my, is it Thursday again? Then it’s time for SUMO day! We’ll be answering questions in the support forum and helping each other in … Read more
Big things this week Notes and video from this SUMO meeting. Thanks to jscher2000 for coming to the SUMO staff meetup last week and sharing his forum experience and insights! … Read more
It’s Thursday, it’s SUMO Day! This is the day where our amazing SUMO community is working together in trying to answer every single question that is coming in on the … Read more
Big things this week Notes and video from this SUMO meeting. Knowledge Base community vision proposal – needs your feedback Forum guidelines discussion Buddy Program is starting a pilot! Please … Read more
Big things this week Notes and video from this SUMO meeting. Questions & Answers: Top 25 Contributor issue – bug filed, Troubleshooting Information add-on is a big improvement, user assurance/forum … Read more
A new SUMO day is here! Every other Thursday we’re organizing a SUMO day where we try to answer all the questions coming on the support forum. This Thursday, February … Read more
Big things this week Notes and video from this SUMO meeting. Welcome our new SUMO staff members! Patrick McClard is our new Helpdesk Manager (Firefox OS, Marketplace, Apps) and Hermina … Read more
This is the final part of the SUMO in 2013 blog post series — let’s wrap up: Part 1: Delight our users Part 2: Firefox OS Part 3: Firefox Desktop … Read more