Brrrlin 2020: a SUMO journal from All Hands
Hello, SUMO Nation! Berlin 2020 has been my first All Hands and I am still experiencing the excitement the whole week gave me. The intensity an event of this scale … Read more
Articles tagged with “sumo”
Updates on Firefox Private Network
Hi SUMO Community, Following up on our previous announcement about Firefox Private Network, today marks another milestone for Firefox. We are so excited to expand Firefox Private Network into two … Read more
SUMO in 2013 – Summary
This is the final part of the SUMO in 2013 blog post series — let’s wrap up: Part 1: Delight our users Part 2: Firefox OS Part 3: Firefox Desktop … Read more
SUMO in 2013: Firefox OS
You’re reading the second part of the SUMO in 2013 blog series, and this time the focus is Firefox OS! Part 1: Delight our users Part 2: Firefox OS — … Read more
SUMO in Berlin
While we serve millions of Firefox users every week with our support website, it’s sometimes a good change to speak with users face to face about their Firefox questions and … Read more
Help one user per day in the Firefox support forum!
If everyone reading Planet Mozilla helped just one person in the Firefox support forum per day, there wouldn’t be a single user with their question left unanswered. And answering one … Read more
Introducing the fabulous SUMO Content Manager
After months of hunting, we’re very excited to announce that we’ve found our new Support Content Manager. Starting this week, Michael Verdi joins the SUMO team full time and will … Read more
Welcome to the SUMO team, Kadir!
We’re very excited to announce that Kadir Topal of German Mozilla community fame is joining the SUMO team today full time as our Support Community Manager. His primary responsibility will … Read more
The bright future of the SUMO platform
When the SUMO project started back in 2007, one of the first big questions was what web platform to use as a foundation for the upcoming Firefox support website. The … Read more