SUMO is getting better and better — SUMO 0.7.2
A couple of weeks ago, the Firefox Support web site was updated to SUMO 0.7.2, which includes a number of bug fixes and a couple of new features. You may … Read more
A couple of weeks ago, the Firefox Support web site was updated to SUMO 0.7.2, which includes a number of bug fixes and a couple of new features. You may … Read more
Over the past few months, the support team has been working to identify top issues and pass this information along to the rest of the community. For Live Chat, we … Read more
There’s been a discussion in the mozilla.support.planning newsgroup (a place where many of the discussions behind the SUMO project are taking place that for various reasons aren’t happening in the … Read more
One week after our fourth Support Firefox Day (SFD for short), it’s time for reflection! This time around, Cheng was doing most of the work of pulling it all together, … Read more
Attendees: djst, cilias, cww, zzxc, lucy Sumo Weekly metrics All articles in “Bottom 5 rated “understandable” articles” had more yes votes, than no votes. Could be because people who find … Read more
In just 15 minutes, the European session of our Support Firefox Day starts, where we’ll introduce people to SUMO localization and discuss Mozillas goals for 2010. For the full schedule, … Read more
Today (or tomorrow, depending on where in the world you live) is the fourth Support Firefox Day, which starts in Asia in just ten minutes. For the full schedule, see … Read more
Attendees: djst, cilias, zzxc, cww, nkoth, lucy Sumo Last meeting summary (for djst!) Weekly metrics chofmann/djst working on start page improvements. We have some specific things we’d like to test, … Read more
Attendees: cilias, zzxc, cww, nkoth Sumo David is in MV for a Marketing Work Week Weekly metrics Last week’s weekly support issues Bookmarks issue (places.sqlite) is way up. Still investigating … Read more