This past Thursday, we had a knowledge base sprint to write articles for the top Firefox crashes. It was a resounding success with 20 articles written on the day, covering the most common crashes experienced by Firefox users. Not only will this help Firefox users searching the knowledge base, this will also help contributors coming across an unfamiliar crash signature in the forums or live chat.
The main sprint wiki page links to all the articles that were written.
A special thanks goes to Jesse Ruderman, a Firefox developer, who took the whole day to work on this sprint, writing articles, analyzing bugs and helping pinpoint the causes of any crashes so we could give up-to-date suggestions in the knowledge base. We also had help from SUMO contributors and people from around the Mozilla project who read drafts and discussed crash reports.