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Help Firefox users at the Firefox Clinic

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We’re inviting Firefox users to come our first ever, Firefox Clinic, that we’ll be holding in the San Francisco space on March 24th. The Firefox Clinic is way for people to get in-person, in-depth help with Firefox. It’s also a way for those of us who contribute to the Mozilla project and work with Firefox everyday to learn from our users while providing totally kick ass support. It should be a full day packed with fun and love.

So we need your help. We need help greeting people and getting them to the right place. We need people to be the Firefox! And of course we need people to answer questions. Now you may be thinking, “I’m not a developer; I’m not an expert expert. How can I help people?” Don’t worry. We’ve got your back. We’ll be hosting a brownbag on March 21st so you can learn everything you need before the event. And during the event we’ll be there to help if you get stuck. Really, the thing to know is that almost everything is already documented on SUMO and it’s usually it’s just a matter of finding the right article and patiently walking people though it.

I promise, it’ll be awesome fabulous!

If you have questions or you’re ready to sign up, just email us — sumo-team at mozilla dot com — and let us know you’re in!

More details: We’d love for this pilot event to be successful and then to help communities duplicate it. Maybe one day we can do it in lots of cities at once, all over the world. You can read more about it on the project page. You can also help us get the word out. Tell Bay Area Firefox users to sign up for the Firefox Clinic at

One comment on “Help Firefox users at the Firefox Clinic”

  1. Ping from Firefox Clinic is looking for Firefox experts | Linux User on

    […] a call to the community on Mozilla’s Support blog, Michael Verdi of SUMO asked for people to attend the recently announced Firefox Clinic. Being held […]