What’s up with SUMO – 13th February – The Mozilla Support Blog

Hello, SUMO Nation! Welcome to this week’s SUMO news roundup. It’s the luckiest day in the calendar, so we hope you’re winning at least a national lottery today. I’m boarding a plane later today, so fingers crossed for the pilots ;-)

The biggest news of the week for all of us is definitely Mozilla Hispano joining us at SUMO. We are thrilled to have a legion of (new to SUMO, but definitely seasoned in helping users) contributors joining us. Now, Spanish-speaking users can ask their questions here. Bienvenido a SUMO, Mozilla Hispano!

Two is company, three is a crowd… We’re still up for a bigger one!

Jolumili
SonicSusi
sanjaykool
geryescalier
Jusaí
PabloFNK
niek789

… and all the quiet Mozilla Hispano folks who are too busy to say “hi” :-)

If you’re not on the list and you joined us recently, remember to introduce yourself!

The latest SUMO Community meeting

You can find the agenda and notes here: https://etherpad.mozilla.org/sumo-2015-02-09.

Thanks to Madalina for being our video-director-and-producer :-) A reminder: you can find all of our most recent videos here.

Reminder: the next SUMO Community meeting…

…is going to take place on Monday, 16th of February. Join us live if you can! Details on how to do it and the agenda & notes can be found here.
If you want to add a discussion topic to the live meeting agenda:
- Start a thread in the Community Forums, so that everyone in the community can see what will be discussed and voice their opinion here before Monday (this will make it easier to have an efficient meeting).
- Please do so as soon as you can before the meeting, so that people have time to read, think, and reply (and also add it to the agenda).

Community shout-outs

Major kudos to Michael Buluma for volunteering to help recruit and lead our Swahili localizers – asante sana!

Developer news

We are aware of the many issues you’re reporting with different parts of the SUMO site. Thank you for your support, investigations, and patience while we make things work the way they should.
Reminder: the weekly Platform meeting functions pretty much like our Monday Community Meeting – you can join and follow the discussion – the notes from the latest one can be found here.

Forum news

Thanks to everyone who participated in yesterday’s SUMO Day! You rocked the open web’s socks off!
One of the hottest topics, that definitely directly involves our users is Posting advice that is possibly harmful

Knowledge Base news

Joni has started updating the content for Firefox OS, and you can find the list here.

L10n news

You may have noticed the appearance of Index of locale threads. It will be gradually

expanded, and is meant to give an easier start to new localizers, as well as establish a good practice in announcing locale-specific news. Since everyone localizing SUMO has a SUMO account and can “watch” their locale’s thread, it’s easier and more contextual than email.
Global issues, updates, and questions will still be posted on the “top level” of the forum, as usual.
Counter issues strike back – we are aware of them and investigating what’s going on, so keep adding updates in the forum thread.

Firefox (+ OS, + for Android) news

It’s been a rather quiet week on the product front, but if you’re interested in learning how Firefox OS Support Forum data looks, take a peek here. Ralph reports that the canned responses for the most relevant subjects will be updated and made available soon – thank you, Ralph!

That’s it for this week, with more definitely to come soon. We’ll see you on Monday and hope you have a good weekend, whatever you’re up to. Have a lucky 13th!