Hello, SUMO Nation!
We have a document to share with you, and we’re also sharing its entirety with you below (if you are allergic to shared documents).
It explains what has happened during and after the launch of Firefox 46 and Firefox for iOS 4.0 on the SUMO front – so you can see how much work was done by everyone in the community in those busy days.
If you have questions, as always, go to our forums and fire away!
Without further ado, here is the…
SUMO Release Report: Firefox 46 and Firefox for iOS 4.0
Knowledge Base and Localization
Articles Created and Updated
Article | Voted “helpful” (English/US only) | Global views |
Desktop (April 28-May 16) | ||
Firefox 46 Crashes at startup on OSx | 38% | 1483 |
Add-on signing in Firefox | 75% | 53 |
Android (April 28-May 16) | ||
Firefox is no longer be supported on this version of Android | 73% | 1818 |
Open links in the background for later viewing with Firefox for Android | 76-85% | 2372 |
Add-on signing in Firefox for Android | 70-73% | 6455 |
Localization Coverage
Article | % of top 10 locales it is localized into | % of top 20 locales it is localized into |
Desktop (April 28-May 16) | ||
Firefox 46 Crashes at startup on OSx | 80%* | 50%* |
Add-on signing in Firefox | 100% | 100% |
Android (April 28-May 16) | ||
Firefox is no longer be supported on this version of Android | 40%* | 25%* |
Open links in the background for later viewing with Firefox for Android | 100% | 65%* |
Add-on signing in Firefox for Android | 100% | 65%* |
- Our l10n tool at the moment does not surface the latest content (focusing on the most frequently visited one), so we rely on 1:1 communications to inform contributors about new launch articles. This may lead to lower rates of l10n initially after a launch.
- In the top 20 locales, the bottom half includes 8 that are under localized due to lack of active l10n community members. We are working on addressing this in the coming months through community efforts (e.g. for Turkish and Arabic).
- Two of the top 20 locales are from the Nordics (Swedish, Finnish), where English is widely spoken, which impacts community interest in localizing content into their native languages.
Support Forum Threads
Solved top viewed threads
- Unable to launch Firefox 46 in RHEL 6.6 – Solved
- Recently updated firefox and now print margins are metric, how do I reset to inches? – Solved
- Please update flash
Unsolved top viewed threads
- “This browser does not support video playback.” Video playback Error on Twitter: Windows 10 – 80 views
- Work around – Linux tool tipcolor contrast
- Great malware troubleshooting – Adware keeps Taking Over Firefox, Firefox@helper2
Bugs Created from Forum threads
- MMNk Malware crashing in iOS
- Blank Page loading issue in firefox 46:
- Hitman pro Alert crash:
- Firefox no longer starting on older hardware, as well as SSE2:
- Issue where Kaspersky did not properly decode facebook
Social Support Highlights
Top 5 Contributors | Replies |
Andrew Truong | 70 |
Jhonatas Rodrigues Machado | 17 |
Noah Y | 15 |
Swarnava Sengupta | 4 |
Magno Reis | 2 |
- Jhonatas started contributing later in release, but has been doing a lot of great work since he joined SUMO.
Trending issues
These topics are categorized by our social support team when they submit a response to a user.
“Not Working” is an easy categorization, but doesn’t give us much information. As time goes on we will work to refine the buckets that seem too general.