What’s up with SUMO – Mar. 7
The big things this week SUMO 2.6.1 going out tomorrow. It’s mostly bug fixes with just a few user facing features. Work is starting on SUMO 2.7 (Users & Groups) … Read more
Knowledge Base Days – Preparing for Firefox 4
Last month the Mozilla Developer Network started with Wiki-Wednesdays to improve the quality of the developer documentation. At SUMO we really loved that idea of incremental improvements. So, following in … Read more
What’s up with SUMO – Feb. 28
The big things this week SUMO 2.6 going out tomorrow. It includes the mobile layouts. Help needed getting desktop articles updated for Firefox 4. SUMO Bug milestones – If you … Read more
How to support 400 million users with 4 people
At Mozilla we have around 400 million Firefox users by now, that means that offering traditional support to them is completely impossible, especially since the support team has only 5 … Read more
What’s up with SUMO – Feb. 14
This video is 1280×720 so right-click it and choose Full Screen to get a better view. The big things this week: SUMO 2.5 going out tomorrow. It includes a new … Read more
What’s up with SUMO – Feb. 7
This video is 1280×720 in Firefox 4 so right-click it and choose Full Screen to get a better view. The big things this week: Please add your questions, comments and … Read more
What’s up with SUMO – Jan. 29
This video is 1280×720 so right-click it and choose Full Screen to get a better view. The big things this week: Army of Awesome is now localizable. If you are … Read more
What’s up with SUMO – Jan. 24
This video is 1280×720 so right-click it and choose Full Screen to get a better view. The big things this week: Improved search on SUMO Localization dashboard Email notifications for … Read more
What’s up with SUMO – Jan. 10
The big things this week: New SUMO meeting time – Mondays at 9AM PST 2.4.1 Release tomorrow Superheroes Wanted! – Mobile support, localization, proofreading Here are the notes from the … Read more