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Rocking the helpful web since 2007.

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Presenting the Winning Screencast

David Tenser
July 18, 2008

We are proud to present the winning screencast made by the one and only, Cameron Roy: Article: How to customize the toolbar Screencast: Click to view His video won because … Read more

Minutes of SUMO meeting 2008-08-14

David Tenser
July 15, 2008

Attendees: djst, Cww, cilias, np Sumo Cww is in MV this week! Sitting in the conf room with djst. Proposed goals for Q3: Establish formal feedback loop to QA/dev about … Read more

Screencast Winners Announced

David Tenser
July 15, 2008

The SUMO Screencast Contest is over and we now have 50 new videos to accompany the articles in the SUMO Knowledge Base.  Thank you for participating!! We are thrilled to … Read more

Minutes of SUMO meeting 2008-06-30

David Tenser
June 30, 2008

Attendees: djst, cilias, np, lucy, nkoth, zzxc Sumo New theme went live last week — please file bugs if you see any problems (but please search first, as there have … Read more

Minutes of SUMO meeting 2008-06-23

David Tenser
June 23, 2008

Attendees: djst, lucy, nkoth, zzxc, cww, Collin_1000 Sumo Weekly metrics Significantly increased traffic from Firefox 3, as expected Servers held up generally well (at least not worse than any other … Read more

Support Firefox Day on now!

Majken "Lucy" Connor
June 20, 2008

Everyone should head on over to the Support Firefox Day 3 homepage and get in on the action! Support Firefox Day 3 is focusing on acquainting users with the awesome … Read more

Firefox 3 Launch — Firefox Support Relaunch!

David Tenser
June 18, 2008

What an amazing launch we’ve had so far! At the time I’m writing this, over 6.5 million people have downloaded Firefox 3, and from a Firefox Support perspective it shows. … Read more

Firefox 3 is released later today — SUMO needs your help!

David Tenser
June 17, 2008

The SUMO contributors have all worked incredibly hard to make our user-to-user support experiences for our users positive. Today they will need our help in order to maintain the quality, … Read more

Please help us complete the support experience in your language

David Tenser
June 16, 2008

After some serious work by the webdev and IT teams, SUMO is finally in a good enough shape to be linked to from Firefox 3! Thanks a lot to Laura, … Read more

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