What’s Up with SUMO – 10th November

Greetings, SUMO Nation!

How have you been? Many changes around and we haven’t been slacking either – we are getting closer to the soft launch of the new community platform (happening next week), so be there when it happens :-) More details below…

Welcome, new contributors!

  • alexandre.huat
  • …and probably more of you, but you haven’t made yourselves known, so all the newcomer glory is reserved for Alexandre this week ;-)

If you just joined us, don’t hesitate – come over and say “hi” in the forums!

Contributors of the week

Don’t forget that if you are new to SUMO and someone helped you get started in a nice way you can nominate them for the Buddy of the Month!

SUMO Community meetings

  • LATEST ONE: 9th of November – you can read the notes here and see the video at AirMozilla.
  • NEXT ONE: happening on the 16th of November!
  • If you want to add a discussion topic to the upcoming meeting agenda:
    • Start a thread in the Community Forums, so that everyone in the community can see what will be discussed and voice their opinion here before Wednesday (this will make it easier to have an efficient meeting).
    • Please do so as soon as you can before the meeting, so that people have time to read, think, and reply (and also add it to the agenda).
    • If you can, please attend the meeting in person (or via IRC), so we can follow up on your discussion topic during the meeting with your feedback.




  • Reminder: email Sierra at sreedATmozilla.com to get a scheduled training date for Respond and get on board as soon as you complete it.
    • All those of you who already rock the social using the new tool – you are legends!
  • It’s the final countdown for the Army of Awesome (the tool, not the people). It will be going away in about a week. Once more, huuuuuuuge thank yous to all of those who used it to great effect!

Support Forum

  • The Flash vulnerability issue has been resolved with the latest update, please take a look at the Bugzilla thread for more details. If you see people reporting Flash issues, please ask them to update to the latest version!
  • Moderators, please take a look at the new staging site (talk to Rachel to get access if you haven’t used it before).
  • If you’re interested in crisis management ideas, contact Rachel to get access to her draft document describing that.
  • No big news from the forums this week, which is good – it means things are progressing (rather) smoothly – thank you all!
  • Don’t forget that the support forum for forum supporters is there for you if you need more help helping others ;-)

Knowledge Base & L10n


  • for iOS
    • No news from under the apple tree.

So, next week is (soft) migration week! Get ready to kick the tires of our new ride ;-) We’re all looking forward to a new start there – but with all of you, the best friends we could imagine to take on this adventure together with us. TTFN!