What’s Up with SUMO – 10th November – The Mozilla Support Blog

Greetings, SUMO Nation!

How have you been? Many changes around and we haven’t been slacking either – we are getting closer to the soft launch of the new community platform (happening next week), so be there when it happens :-) More details below…

Welcome, new contributors!

alexandre.huat
…and probably more of you, but you haven’t made yourselves known, so all the newcomer glory is reserved for Alexandre this week ;-)

If you just joined us, don’t hesitate – come over and say “hi” in the forums!

Contributors of the week

We salute you!

Don’t forget that if you are new to SUMO and someone helped you get started in a nice way you can nominate them for the Buddy of the Month!

SUMO Community meetings

LATEST ONE: 9th of November – you can read the notes here and see the video at AirMozilla.
NEXT ONE: happening on the 16th of November!
If you want to add a discussion topic to the upcoming meeting agenda:
- Start a thread in the Community Forums, so that everyone in the community can see what will be discussed and voice their opinion here before Wednesday (this will make it easier to have an efficient meeting).
- Please do so as soon as you can before the meeting, so that people have time to read, think, and reply (and also add it to the agenda).
- If you can, please attend the meeting in person (or via IRC), so we can follow up on your discussion topic during the meeting with your feedback.

Community

We are going to retire the main SUMO mailing list, since it has been not used extensively for quite a while. So, you should remove sumo(AT)lists.mozilla.org from your contact lists.
Reminder: read Seburo’s post about SUMO’s diversity on the Mozilla Discourse forums – and join the discussion there!
Reminder: Got ideas for SUMO badges highlighting people’s “soft” skills? Talk to Roland or Michał.
Final reminder: The malware issue is still ongoing, but there is a very easy method of making sure users don’t fall into any fake update traps – they should upgrade to version 49 as soon as possible!

Platform

Check the notes from the last meeting in this document. (and don’t forget about our meeting recordings).
- One of the highlights is the proposed community forum structure – if you care deeply about it, take a peek into the notes!
The soft launch is happening next week, so…
- You can preview the current migration test site here.
  - All your staging login data should work, but if you can’t access the site, contact Madalina. Take a good look at the new (refreshed) home page and anything else that looks new to you.
- Drop your feedback into the same feedback document as usual.
- We wil use all of next week for testing and reporting bugs for the structure, UX bits, data mapping, etc. – on Thursday (17th of November), we’ll decide whether we’re ready to go for real (or not yet, which will mean more work on making the site look and work the way it should).
Reminder: The post-migration feature list can be found here (courtesy of Roland – ta!)
- We are still looking for user stories to focus on immediately after the migration (also known as “Phase 1”)
If you are interested in test-driving the new platform now, please contact Madalina. Got feedback about the staging site? Drop it here!

Social

Reminder: email Sierra at sreedATmozilla.com to get a scheduled training date for Respond and get on board as soon as you complete it.
- All those of you who already rock the social using the new tool – you are legends!
It’s the final countdown for the Army of Awesome (the tool, not the people). It will be going away in about a week. Once more, huuuuuuuge thank yous to all of those who used it to great effect!

Support Forum

The Flash vulnerability issue has been resolved with the latest update, please take a look at the Bugzilla thread for more details. If you see people reporting Flash issues, please ask them to update to the latest version!
Moderators, please take a look at the new staging site (talk to Rachel to get access if you haven’t used it before).
If you’re interested in crisis management ideas, contact Rachel to get access to her draft document describing that.
No big news from the forums this week, which is good – it means things are progressing (rather) smoothly – thank you all!
Don’t forget that the support forum for forum supporters is there for you if you need more help helping others ;-)

Knowledge Base & L10n

360 revisions were submitted over the last 7 days to the KB – keep rocking, SUMO l10ns!
We are a week before next scheduled release (November 15th, due to a rescheduling). What does that mean?
- Only Joni or other admins can introduce and/or approve potential last minute changes of next release content; only Joni or other admins can set new content to RFL; localizers should focus on this content
- All other existing content is deprioritized, but can be edited and localized as usual
Final reminder! here’s the list of articles that are required for the version 50 release:
We are still waiting for confirmation about the mechanics of l10n on the new platform – thank you for your patience!
As for the launch locales, the spreadsheet listing them has been updated, and all the locales defined as “as archive” will be moved over as well (just the KB content, not the UI strings), but will not be made available to users until we have made sure there is enough of it and the quality is good enough.

Firefox

for Android
- The forum thread for version 50 is here!

for Desktop
- Version 50 coming November 15th! The forum thread is here, thanks to Philipp.

for iOS
- No news from under the apple tree.

So, next week is (soft) migration week! Get ready to kick the tires of our new ride ;-) We’re all looking forward to a new start there – but with all of you, the best friends we could imagine to take on this adventure together with us. TTFN!